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CUSTOMER SERVICES

Ordering/Shipping


Complimentary shipping with tracking within the United States.

Currently shipping to US only

Please contact us directly for ordering/shipping outside of United States

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Please contact us within 7 days of receipt of your order for any issues regarding corrections/replacements due to error or damage. Please contact us through email or phone only. We do not resolve issues publicly on Social Media platforms.

Customer is responsible for reporting to the shipping carrier any shipping damage, improper delivery or package theft.

Customer is responsible for any and all duties, fees and taxes by a destination country.

Samples

It’s a good idea to get acquainted with a fragrance before buying a large bottle. Please order here for a Discovery Set to try before making full bottle purchases as returns or exchanges cannot be accepted.

Returns

All sales are final. For hygienic and COVID-19 safety reasons, we cannot accept any returns or exchanges. For any error or damage caused by studioScent, please contact us via email or phone within 7 days of receipt for a prompt resolution. We do not publicly resolve issues via Social Media platforms.

Please order here for a Discovery Set to try before making full bottle purchases.

Business Hours

Our office hours are currently Monday-Friday, 10-4 pm, Pacific Standard Time

 

Ingredients 


Our current fragrance compositions are combinations of botanical essences, essential oils, absolutes and C02 extractions along with manufactured/lab synthesized aroma molecules, based in alcohol with a touch of distilled water.

Safety

Keep all perfumes out of reach of children and pets.

For adult use only, do not use on children or pets.

Keep all perfumes away from heat, direct sunlight and flame.

Conduct a patch test on the skin; discontinue use if irritation occurs.


Do not spray on or into eyes, ears, mouth, mucus membranes, open wounds, broken or similar affected skin.

Do not drink or ingest.

Due to high botanical/essential oil contents in our compositions, use caution if pregnant, nursing or immune compromised and always consult your health care practitioner prior to using any botanical/essential oil product.

Taxes

California and other state taxes will be collected where required by individual state law.

Wholesale

Please contact candace@studioscent.com for more information.

Stories

Perfume is ephemeral, the only lasting place for it is in our memory. If you have a story of a memorable experience with our fragrances in your life that you’d like to share, let us know and we’ll feature it on our Instagram feed! DM on Instagram, @studioscentsf

Bespoke Commissions

If you would like to have an exclusive, one-of-a-kind fragrance (perfume or candle) created for yourself, home, or special occasion, we would love to talk to you! Please contact info@studioscent.com for more information.

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